As we approach the Year of the Dragon, we would like to take this opportunity to thank you for your continuous support throughout the years.

1. Warehouse will be closed from  9 Feb 2024 (Fri) to 11 Feb  2024 (Sun).

2. English customer service (Email, FB, IG) will be closed from 8 Feb 2024 (Thu) to 14 Feb 2024 (Wed). Inquiries received during the holiday will be handled on or after 15 Feb 2024. We are sorry for the inconvenience caused.

1. For Japan Post EMS service, we will have the last pick up arrangement from Japan Post on 8 Feb 2024 (Thu), if you want to ship out the package before the holiday, please pay by deadline.

Payment deadline: 7 Feb 2024 (Wed) 15:00JPT

Packages paid after the payment deadline, the first pick up date after the holiday: 13 Feb 2024 (Tue)

2. For Japan Post SEA and AIR services, we will have the last pick up arrangement from Japan Post on 8 Feb 2024 (Thu), if you want to ship out the package before the holiday, please pay by deadline.

Payment deadline:  7 Feb 2024 (Wed) 15:00JPT

Packages paid after the payment deadline, the first pick up date after the holiday: 14 Feb 2024 (Wed)

3. For DHL Express service, we will have the last pick up on 8 Feb 2024 (Thu), if you want to ship out the package before the holiday, please pay by deadline.

Payment deadline: 8 Feb 2024 (Thu) 10:00JPT

Packages paid after the payment deadline, the first pick up date after the holiday: 12 Feb 2024 (Mon)

If you need a package consolidation service and want to ship out the package before the holiday, please apply a week earlier and complete the payment by each deadline. For the expedited processing of option service, please apply by 5 Feb 2024 (Mon) 17:00 JPT.

Warehouse will resume work on 12 Feb 2024 (Mon), all services including package consolidation, weighing, photo checking etc will be suspended during the holiday. If parcels are expected to be delivered to warehouse during the holiday, courier company will deliver them to warehouse on or after 12 Feb 2024 (Mon). 

International delivery service will continue to operate as normal during the holiday, however it may have delivery delays. If you have any urgent packages, please submit a delivery request as soon as possible. Thank you for your attentiona and wish you have a Happy Chinese New Year.