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Could you help return my purchase to the Japanese shop?

We only provide a return service to the original seller and merchants.

Please make sure you are returning a full box. If not a full box, please request a package separation service first and provide the following information. (We DO NOT accept forwarding service to any domestic addresses, such as hotel, private address etc)

1、Leyifan member ID: 

2、Package number: 

3、Specific item and quantity details: E.g screenshot of your order 

4、A full box return? Yes or no 

5、Shipping fee on delivery? 

6、Return Address: 

7、Name of recipient: 

8、Contact number: 

9、Sender's Name: 

Proof of permission by the recipient. 

Return service handling fee is 400JPY/package + domestic shipping fee/ package (Service charge: 400 yen per parcel + shipping cost at customer's expense) 

For domestic delivery, we use Fukuyama Express, Sagawa Express, or Japan Post, and the cost is based on volume weight. 

1、Fukuyama Express:

2、Sagawa Express: 

3、Japan Post: 

We will process your order within 5 working days after submission. Please check your email for the package status, thank you.