User Guide!

According to Japanese "Act on Prevention of Transfer of Criminal Proceeds", package forwarding companies like leyifan.com must perform an identity and address verification before send out items.When your first forwarding experience at Leyifan.com, you need to submit identity and address verification documents, so that we can make sure who you are.Click here: How to Complete Identity Verification?

Valid Documents for Verifying Identity*National ID*Passport*Driver's license*Other official certification documentsWhen you write your shipping address, please enter your real receiving address and name, which should be aligned with the name on the above certified documents.Valid Documents of Address Verification *Utility  bill*Credit card statement*House rental agreement*Other documents which can prove you actually live thereImages limitFormats: jpg (jpeg), png, gifSize: less than 2 MB 

Please confirm if the files(images) meet the following conditions:--------------------------------------Formats: jpg (jpeg), png, gifSize: less than 2 MB--------------------------------------If minimizing the files is difficult for you, please contact us

We apologize sincerely, but if you cannot submit the documents, you will be unable to use our service.  If you had the forwarding experience once at Leyifan.com, and you want to add more addresses, in this case, you don't need to submit documents for verification.

Yes, you can. You can add 20 addresses in total for using our forwarding service.

Yes. We can match your packages with your Rakufun account as long as you have correctly filled your Rakufun User ID into Rakufun Japan address information when shopping at Japanese websites.