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FAQ
- Shall I be charged for storage?
- How to use Leyifan Japan address?
- Is it possible to ship packages containing lithium batteries?
- Are there any restrictions on the package value?
- Could I buy items from Japanese websites and make a payment with credit card that is not issued at Japan?
- Why does the weight increase a lot after changing into Leyifan box?
- How long does Leyifan store my package?
- How does Leyifan account works?
- What is the maximum size and weight of consolidated package?
- Is Cash on delivery acceptable for payment?
- Could you help return my purchase to the Japanese shop?
- When would the warehouse staff register my package into my account?
- Why Leyifan User ID is very important?
- How do I track my package?
- Why does the weight increase after package consolidation?
- What should I do if I'd like to confirm the weight of my package when it arrived?
- How to change password and account information?
- Countries and regions where delivery is available
- My package has been delivered, but why is it not updated in my Leyifan account?
- Will my private information be protected well?